The above image appears on every page within my catalogue, and this is the place where you can either agree or disagree with it. Feel free to comment on any aspect of the transaction, from finding the items in the catalogue, to placing and receiving the order. This information can then be used by others to judge the performance of The Canal Shop Company.
This is a family friendly site, so the comments will be moderated, but only to make sure that unnecessary language, junk and blatant advertising doesn’t get on the blog.
195 Replies to “Service Feedback”
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Once again, excellent, prompt and efficient service, with a personal touch. Why look elsewhere?
Very happy with the holiday boat 15″ mallard it arrived next day and the detail was excellent.
The required guide book was out of stock at both Amazon & Waterstones. Having waited a month I cancelled the order with Waterstones and reordered from you. I have to say that you have given 1st class service. I received my guide book the next day and at a reduced postage rate. Well done. Thank you.
Just bought a Cheshire ring plaque and received it quickly (within a week) in The Netherlands. I’d like to thank you for the kind, personal and quick service.
i cant praise this shop high enough.the service is perfect,thank you verry much.regards terry.
Excellent service again, and a pleasure to order from you.
For a foreinger (like me) with an interest in narrowboating this is a great site to seek information.
Kind and personal service topped with quick deliveries at very fair prices.
No doubt this will be my onestop shop when planning my next trip to any canal in UK.
3 plaques received by return as promised (as has every other order placed). Well done again Neil!!
Very impressive service fast, friendly & efficient
I’ve just received my order with speed and efficiency – thank you. The website’s saved in my Favourites and I’ll be back!
(By the way, I’ve no connection to the previous poster – just a coincidence of names.)