The above image appears on every page within my catalogue, and this is the place where you can either agree or disagree with it. Feel free to comment on any aspect of the transaction, from finding the items in the catalogue, to placing and receiving the order. This information can then be used by others to judge the performance of The Canal Shop Company.
This is a family friendly site, so the comments will be moderated, but only to make sure that unnecessary language, junk and blatant advertising doesn’t get on the blog.
195 Replies to “Service Feedback”
Leave a Reply
You must be logged in to post a comment.
Just what you want from an online shop, dead easy to find stuff and buy, followed up by nice ‘personal touch’ emails with accurate information on price and delivery. As stated by other people here; postage was reduced where possible.
A quick and personal service, I couldn’t have asked for better.
Found you by mistake as my son had told me to use Amazon. However on googling my requirement you came up first and have given 1st class service. Received my map the next day and as so many others have said , at a reduced postage rate. Well done. Thank you.
Always excellent and prompt service. Thoroughly recommended to all.
Thanks Neil for your prompt & efficient service yet again.
Have used the Canal shop on several occasions & have never been disappointed by either the quality of items or the prompt service.
Sincere thanks for the unsolicited reduction in postage, I will definitely be ordering from you again.
Struggled to find a present for my brother who has just bought a boat. Then found the Canal Shop. Really, really impressed – great things, great prices, friendly communication and super-fast delivery. Thanks!
Thanks for the prompt efficient and very quick service and thanks for the reduced postage, I will definately be ordering from you again.
the service was first class .i will definitely recommend this site and i will be back myself
Very fast service and even the postage was less than I expected. Am happy to recommend the site and will certainly be using it again.
This is the second year I have sourced “Canal calendars” through this site. Neils top class service and friendly response is really something to come back to. Thank you Neil, your service can’t be faulted.
Cheers Ewan