The above image appears on every page within my catalogue, and this is the place where you can either agree or disagree with it. Feel free to comment on any aspect of the transaction, from finding the items in the catalogue, to placing and receiving the order. This information can then be used by others to judge the performance of The Canal Shop Company.
This is a family friendly site, so the comments will be moderated, but only to make sure that unnecessary language, junk and blatant advertising doesn’t get on the blog.
195 Replies to “Service Feedback”
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Ordered map on Tuesday morning. Had email Wednesday to say posted and cost of postage reduced (only 80p but never experienced this before!!). Map arrived on Thursday. Fantastic service!
Excellent service. Received a friendly email and item arrived in the post within a couple of days. Would use this company again.
Thanks Neil for the “instant” service. Very friendly and a pleasure to do business with.
Postage often reduced. (a common accurrence as I see above) Also friendly personal emails and advice about where to find things you don’t stock. What more could we want.
Thankyou Neil for the prompt package – arrived next day as predicted. Fantastic service. A****
Fast and efficient service. Well pleased. Ordered on Tuesday afternoon and delivered Wednesday morning. Could not ask for more. Thank you.
Excellent service – ordered on Sunday, delivered on Tuesday. Thanks very much
Always a pleasure doing business with you. Prompt and efficient service as always.
Very prompt and friendly service – so unusual these days. Price was very reasonable already so I was very pleased to be given a reduction in postage. I will definitely use this site again if I need any more canal related stuff and will also recommend you to friends.
Excellent service – map ordered Tuesday morning, arrived Wednesday morning! The postage charge was even reduced. Thank you
Very fast friendly service. Even the postage cost was reduced. Will certainly visit site again.