The above image appears on every page within my catalogue, and this is the place where you can either agree or disagree with it. Feel free to comment on any aspect of the transaction, from finding the items in the catalogue, to placing and receiving the order. This information can then be used by others to judge the performance of The Canal Shop Company.
This is a family friendly site, so the comments will be moderated, but only to make sure that unnecessary language, junk and blatant advertising doesn’t get on the blog.
195 Replies to “Service Feedback”
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Very efficient service and cheaper than quoted…………Thank you
unbelievable sevice, a fantastic company to deal with!
previuosly owned older maps,needed to upgrade full area for uk
used neils site to order
books and maps….
great service and attention to details shows when received items.
thank you
abbie.
The order arrived quickly and exactly as described. The order was backed with a detailed and personal approach that is rare and much appreciated. Very competitive prices.
I will certainly recommend the Canal Shop to others.
I was delighted to receive my order so quickly and very well packaged. The reduction in the cost of postage was a bonus. Five star product and service. I will definitely order from you again.
Once again a very prompt and efficient service, many thanks 🙂
Really quick delivery. Postage charged was less than the amount originally charged. Good communication. Good service . Really pleased with cross stitch chart. Can’t wait to get started.
Thanks, Toni
Really quick delivery! Postage charged was less than the amount shown when I checked out, result! Also got an email warning me when to expect a delivery. Good service – thanks Neil.
The canal maps arrived very promptly and were well packaged. Communication throughout was excellent so thanks very much!
Prompt efficient delivery, 4 days to NZ! Good to have personal reply when ordering.