The above image appears on every page within my catalogue, and this is the place where you can either agree or disagree with it. Feel free to comment on any aspect of the transaction, from finding the items in the catalogue, to placing and receiving the order. This information can then be used by others to judge the performance of The Canal Shop Company.
This is a family friendly site, so the comments will be moderated, but only to make sure that unnecessary language, junk and blatant advertising doesn’t get on the blog.
195 Replies to “Service Feedback”
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Thanks Neil as once again the plaques arrived overnight – we hope to be back soon!
Everything arrived safely today. Excellent efficient and personal service once again. Always my first choice shop for canal related items.
Brilliant service from Neil. I’m glad that I have found this site….. will use it lots in the future.
Cheers
Excellent delivery, good products
I had been looking for canal boat earrings for years before finding this website! They are lovely, and the service was excellent.
10 days from ordering to delivery? Exeptional – considering I live in a remote part of the Australian outback and cheeper than originaly quoted. Thanks v much indeed, I will use your service to continue planing our dream of long canal trip when we trade in the ute for a live aboard.
Very fast delivery AND £1.00 cheaper than expected. Very well done. Will choose you first when looking for anything else.
The items I ordered on Sunday arrived today, Tuesday, so a fast delivery. Also my goods were exactly as I’d hoped and very well packaged. Neil, many thanks for a brilliant service. Top marks. dave
The little narrowboat is fantastic, your delivery was very quick and your service in general was outstanding. Thank you so much for such an easy transaction.
Once again, excellent service. A great site with a wide choice – something for everyone – delivered promptly Thanks again Neil!