The above image appears on every page within my catalogue, and this is the place where you can either agree or disagree with it. Feel free to comment on any aspect of the transaction, from finding the items in the catalogue, to placing and receiving the order. This information can then be used by others to judge the performance of The Canal Shop Company.
This is a family friendly site, so the comments will be moderated, but only to make sure that unnecessary language, junk and blatant advertising doesn’t get on the blog.
195 Replies to “Service Feedback”
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I have used this site 2 or 3 times and it is easy to use and extrememely comprehensive. If you e-mail Neill you get a reply within a day and from a real person, not a machine! He also knows what he`s on about and can make useful suggestions and recommendations which I have found very helpful and it has often saved me money as well. Don`t waste your time and hunting through other sites because this one is by far the best.
Excellent service, delivery could not have been quicker, and more than reasonable too.!!
“I’ll be back”!
Excellent service a pleasure to purchase from you, very satisfied with products as well as delivery. Will be coming back to shop.
Thanks Neil for an excellent efficient service – AS ALWAYS!!
I’ve been shopping online for quite sometime now and I must say that this was the best service that I ever saw! The attention given to the client is very good, it’s a service that treats you by your name and not like another number! The deliveries are delivered on time and with no complications! I recommend it!
First Class Service with rapid delivery. Could not ask for more!
You cannot get better service than this. The latest editions, very prompt service, and postage charged was less than initially quoted. What honesty, and seen so few other places nowerdays.
Pleasure to buy from you. Prompt shipping overseas, delivery to Holland within a week. Excellent!
Thank you for supplying the DVD I wanted by post and for charging less than originally quoted for this service. It has been a pleasure to buy from you.
Neil, Super fast service and very pleased with the prints. Thanks you for the reduction on postage, didn’t expect that.
A happy customer.