The above image appears on every page within my catalogue, and this is the place where you can either agree or disagree with it. Feel free to comment on any aspect of the transaction, from finding the items in the catalogue, to placing and receiving the order. This information can then be used by others to judge the performance of The Canal Shop Company.
This is a family friendly site, so the comments will be moderated, but only to make sure that unnecessary language, junk and blatant advertising doesn’t get on the blog.
195 Replies to “Service Feedback”
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A great service and the cross stitch is just as it was advertised
Thank you
recent order for 2 x jigsaws delivered on time…..an excellant service….well done…
Excellent service as usual. Always my first choice
Prices very competitive; has stock when other places don’t; brilliant fast service, helpful and friendly too. If Neil has what you are looking for there is no point in wasting time shopping around. My first choice every time.
In the last year, I have used Neil on two occassions to supply items for a couple of projects that I have been involved with. Neil offers a first class service, the items are delivered promptly. I can not recommend the Canal Shop highly enough.
I freceived a personal email – and even a refund of postage – unheard of! Still waiting for the goods (Christmas Post – so to be expected) but I have full confidence that they will arrive safe and sound. Great service. most impressed
Fast, efficient service. Postage was less than quoted. I will recommend to friends.
Efficient, prompt and personal service – always a pleasure to shop here and great for gift ideas.
Thanks, Neil
it is always a pleasure to buy from neil,such friendly personnel service. and he always adjusts the postage lower and fast delivery.
many thanks
Well, the mighty Amazon.co.uk couldn’t deliver on a Pearson’s guide for next year’s narrowboat holiday – should have tried Canal Shop first! Not only was the guide delivered within a couple of days, but I got a refund because the postage was less than expected. Well done! I know where to come for the guide for 2013’s adventure now!