The above image appears on every page within my catalogue, and this is the place where you can either agree or disagree with it. Feel free to comment on any aspect of the transaction, from finding the items in the catalogue, to placing and receiving the order. This information can then be used by others to judge the performance of The Canal Shop Company.
This is a family friendly site, so the comments will be moderated, but only to make sure that unnecessary language, junk and blatant advertising doesn’t get on the blog.
195 Replies to “Service Feedback”
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I have now placed two orders (primarily DVDs) and I must say “Fantastic!” I have done a lot of online shopping and I must say the service here is “above and beyond”. The items arrived fast (I’m in Canada) and were packed well. We are enjoying the great DVDs immensely. Thanks!
Just bought two books for my “canal mad”husband, thanks for the fast and courteous service, he was delighted with them and brownie points for me.
Thank you for your prompt and efficient service and for reducing the postage price. I will definitely order from you again!
Thank you for the prompt supply and reduction in postage. Excellent service.
As always, lightning fast delivery and a reduction on the published postage charges.
Thanks Neil.
Thank you Niel, always a pleasure to buy from you
Prompt, polite and helpful. Many thanks, Neil
Great service, will use you again and recomend to friends.
Comprehensive, well laid out and easy to operate website. First class personal service and very reasonable delivery charges make The Canal Shop well worth a visit.
Prompt service, and postage charged was less than initially quoted.